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Privacy Policy

Mean Mail Ltd

Privacy Policy

 

Last updated 8th April 2021 

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://meanmail.co/ (the “Site”).

 

Who we are

In this policy ‘we’ or ‘our’ refers to Mean Mail Limited, a UK registered company. The company registered number is 10667928 and address is 54 Bromley Road, London, E10 7AD, UK. Our email is hello@meanmail.co.

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Your consent to this is assumed in your continued use of the site. For more information about cookies, visit http://www.allaboutcookies.org a site that has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.

 

Where other website applications (Facebook, Twitter, YouTube, etc) are included in our pages, these sites will usually install cookies in your browser, listed under their respective domain names. You might be able to opt out of receiving these altogether, depending on whether or not your web browser gives you the choice of accepting or blocking third party cookies. You will need to look in your browser settings to see if this is possible.

 

Log files

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 

Web beacons

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Tracking Campaigns

When we send an email to our mailing list, Flodesk tracks how many users open our emails, where, and when. You can read more about Flodesk’s Privacy Policy here and opt out of email campaign tracking.

 

We also collect information about your computer and about your visits to and use of this website through Google Analytics including: geographical location, browser type and version, operating system, referral source, length of visit and page views. This information is anonymous and cannot be used to identify you personally.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your Personal Information?

 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Device Information to carry out retargeting advertising.

 

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising from the following companies at the pages listed below

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Data Protection

Mean Mail is committed to protecting your personal information within the guidelines set out by law. We abide by the General Data Protection Regulation (GDPR) and other applicable laws and best practice guidance. The principles of how we protect and manage your data are set out below. Should you have any questions or wish to discuss Mean Mail’s approach, please contact hello@meanmail.co.

 

Privacy

When you use this website, we may collect personal information about you when you:
– email us

– sign up to our mailing list

– buy products from us

We will only use this information for the purpose for which it has been gathered. Consent is where you have given us permission to use your information in a certain way, for example when you sign up to receive our newsletter and other information about our activities via email, post or telephone, or when you buy products from us. It is in our legitimate interest to gather this data to be able to fulfil our contract with you and, for example, provide you with details of transactions, an invoice, and ship our goods to you.  Where we use your information for a purpose based on consent, you have the right to withdraw consent for any future use of your information for this purpose at any time.

Any information you provide is held in accordance with the Data Protection Act 1998. Specifically, personal information is never shared with any third-party organisation. We take appropriate measures to safeguard databases against unauthorised access and the personal details you submit to us.
Our website may contain links to other websites which are outside our control and are not covered by this privacy notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

How do we keep your information safe?

We take all appropriate technical and organisational controls to keep your data safe, including encrypting our online forms and holding information on a protected network.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@meanmail.co or by mail using the details provided below:

Studio 7B, 778-782 High Road Leyton, London, LND, E10 6AE, United Kingdom